Author Archive
Media Relations & Churches: What Sarah Palin Taught Her Pastor

Well, maybe Sarah didn’t teach her pastor these things, but he certainly learned them as a result of the swoon of journalists who have covered the former Alaskan Governor after hitting the national spotlight during the 2008 Presidential Campaign. Rev. Larry Kroon of Wasilla Bible Church is the pastor at the home church of Gov. Palin.
In summary, Pastor Kroon learned 7 important ingredients to dealing with the media (my summaries):
- CHECK – Confirm the reporter’s credentials – (unfortunately you can’t simply trust who they say they are)
- INFORM – Educate reporters on the laws surrounding privacy between clergy and the faithful
- PROTECT – Don’t put your elders’ and church leaders’ contact information (phone #s and emails) on the website unless you know they can handle the media
- INQUIRE – Find out what you can as far as the reporter’s angle on the story. Do they want a factual representation or a simple juicy quote?
- INFORM – Develop a well-worded, information-rich Q&A section on your website so that reporters can gather information about your church without making stuff up or bothering you with petty details about your brand of church
- MANAGE – Know how to give an interview so as to help ensure the story gets covered like you want- and understand what a soundbite is and what they are looking for (hint: they are not looking for long answers!)
- DOCUMENT – Record the interview yourself – for accountability and protection (don’t just let the reporter record it!)
Perhaps your local media may not be as aggressive as some of the national media, but it is nevertheless important to know how to communicate with the media to maximize YOUR side of the story (they have their own idea of what they are going to do with the information).
Unfortunately, sometimes it is the church scandal or crisis that brings media knocking at your door . . . do you have any plan in place for how you might handle them when they come? “No comment” rarely communicates anything but guilt and often just leads to more suspicion and speculation. Look at this article and notice the section “Know What to Say to the Media” – good stuff to consider. As recommended, seek professional help or counsel in advance to help your church prepare proactively.
Every now and then positive efforts by your church will get noticed – are you positioned to proactively tell your story, share your message and provide the media the information in a manner in which they can actually use it? This is a strategic way of maximizing your communication!
If you have had significant experience in dealing with media in your church, we’d love to schedule a conversation with you about an upcoming podcast on the issue of churches and dealing with the media.
Check out the full above-mentioned article entitled, “Palin’s Pastor Meets the Press.”
PODCAST: Showcasing Your Uniqueness
So how does a church differentiate itself? Is that even allowed? Aren’t we all supposed to get along – and doesn’t differentiation insinuate negative competition?
Listen as I explain how churches should understand the principles of differentiation to reach unique unchurched audiences – and offer a unique path that is unique to your church. Quit trying to be like all the other churches and be you! It is likely your uniqueness that God is putting together so that one soul can discover the magnificent glory of God. It’s that important that you look for ways to showcase your uniqueness.
As always (or at least most of the time), our podcasts are only 14:29 (14 min and 29 seconds), so take time to listen to this one. Click on the ” + ” to launch the media player.
You can always subscribe to our MINISTRY MARKETING PODCAST on iTunes for this interview and more to come!
-Randy
Click to listen – Differentiation- Showcase Your Uniqueness – 1429 Creative Podcast
Churches: LifeWay and OfficeMax Team Up
This is not a compensation promotion, just something you might find useful. I got an email from LifeWay that they are teaming up with OfficeMax to provide office supplies “up to 78%” off – might be worth a look. Again, this is not an ad – I just thought it be worth passing on in case you hadn’t seen it.
PODCAST: Your Church Website is Dead
This is the audio tips on resurrecting your church website from the stale, dead and abandoned site it is now. Give it life by offering fresh content that allows you to interact with others and provides great links for your church members to link to it (from Facebook, for example).
As always (or at least most of the time), our podcasts are only 14:29 (14 min and 29 seconds), so take time to listen to this one. Click on the ” + ” to launch the media player.
You can always subscribe to our MINISTRY MARKETING PODCAST on iTunes for this interview and more to come!
-Randy
Your Church Website is Dead
Your church or ministry website has to be a hub of dynamic activity. If it is not ever-changing and providing rich, valuable content to your users (both visitors and members), then it is dead.
It doesn’t make sense why any church website would be this way – there’s too much going on at most churches that the members themselves barely have time to squeeze in all the activities you have to offer! If church members are some of the busiest people (I know we are), it seems to me that the website for such a congregation should reflect at least some of the consistent flow of coming and going, receiving and sending, much like an airport hub.
Our friends at The Resonate Group and Ministry Marketing Coach published a practical article on church social media and SEO. I enjoy the practical ideas that are shared in this article about creating rich content that is personal and conversational. This is crucial. Yet another reason that a church should have a blog on your website – blogs are platforms that allow for a perpetual dialogue and conversation, but also is a great venue for keyword-rich content that Google and other search engines love!
Is your church website dead?
Would you like to bring it back to life?
Call me – 817-657-4472 or email me
-Randy
Are Visitors to Your Church Aware of How Much You Care?

It has been said: “People don’t care how much you know until they know how much you care.”
Jeff Wilson at a Baptist church in Edmond, OK announced today how their congregation is preparing for H1N1.
Efforts like this at HHBC are great reminders:
- THINK LIKE A FIRST-TIME VISITOR: you may be fully comfortable inside the walls of your church, but visitors are not so enamored with the color of your pews or the paintings of the apostles on your walls. They want to know that they will be safe, protected and not walk out of your facility with a free set of baptismal tracks as well as a communicable disease,
- TAKE CARE OF THE SMALL DETAILS: realize that visitors are often much more attune to your faults – or impressed by your attention to detail – than are your charter members who have come to expect such care (and overlook your lack of attention). Before trying to give them the big picture, first try demonstrating your concern about the little things that may matter more to them right now,
- YOU CAN WOW THEM BY DOING THIS: authentically concerning yourself with what THEY are concerned with is potentially the “WOW!” factor that opens their minds to really believing the “until they know how much you care” mantra. When they see that you care for their felt needs, they are often more open to their true need for God’s Word. Who knew hand sanitizer could open doors?
Other ideas:
- Shoot a 5-minute video showing first-time parents that when they come into your building, that SECURITY is a high-priority – show them in advance how you use a state-of-the-art child check-in system, or whatever procedure you use that ensures a newbie that their children will be safe with you (remember, you are complete strangers to them),
- A simple diagram (or short video) helps navigate newcomers on where to park – particularly pointing out parking for folks who might need or appreciate special accommodations (handicap, elderly, single parents with multiple kids, pregnant mothers, etc…)
- If your children’s program has met certain safety certifications or there is someone on staff with special training, showcase that so that potential visitors can feel comfortable in the quality of care you offer their children,
- Even if you don’t offer a complete bi-lingual service, indicate somewhere on your website if a translator or interpreter is available (whether it’s Spanish, Mandarin Chinese or ASL)
- . . . and hundreds of other ideas!
Do they know how much you care?








